At Nymvra, we take your privacy seriously. This policy explains how we collect, use, share, and protect your personal information when you use our services.
We collect personal information that you voluntarily provide to us. This includes account details, billing and payment information, profile information and preferences, communications with our support team, as well as feedback and reviews.
When you use our services, we automatically collect technical data, including your IP address, device type, operating system, and version. Usage data, location data, and performance data are also collected.
We may receive information about you from payment processors, financial institutions, social media platforms, analytics and advertising partners, as well as public databases and data aggregators.
We use your personal information to provide our services effectively and maintain your account. This includes creating and managing your account, processing payments and transactions, delivering the services and features you've requested, providing customer support when needed, and sending you important service-related communications.
We also use your information to continuously improve our services by analyzing usage patterns and trends, conducting research and development, testing new features and functionality, monitoring and improving system performance, and preventing fraud and abuse.
Communication is another key way we use your information. We send important service updates and notifications, respond to your inquiries and requests, provide marketing communications when you've given us consent to do so, and conduct surveys to collect your valuable feedback.
Finally, we use your information for legal and business purposes, including complying with legal obligations and regulatory requirements, enforcing our terms of service and other agreements, protecting our rights and interests, and facilitating business transactions such as mergers or acquisitions.
We Do Not Sell Your Data. We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
Service Providers: We share information with trusted third-party service providers who assist us in operating our business, including payment processors and financial institutions, cloud hosting and infrastructure providers, customer support and communication platforms, analytics and marketing service providers, and security and fraud prevention services. These providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Requirements: We may disclose your information when required by law, to comply with legal process or government requests, to protect our rights, property, or safety, to prevent fraud or other illegal activities, or to enforce our Terms of Service.
We implement comprehensive security measures to protect your information through both technical and organizational safeguards.
Technical Safeguards: Our technical protections include SSL/TLS encryption for all data transmissions, advanced encryption for stored sensitive data, multi-factor authentication for account access, and regular security monitoring and threat detection.
Organizational Safeguards: We maintain organizational protections through employee training on data protection practices, access controls that limit who can view your information, regular security audits and penetration testing, and established incident response procedures for data breaches.
Your Role in Security: You can help protect your account by using a strong, unique password, enabling two-factor authentication, keeping your contact information up to date, and reporting suspicious activity immediately.
We retain your personal information only as long as necessary for the purposes outlined in this policy.
Account Information: For active accounts, we retain information until you delete your account or request deletion.
Legal Obligations: We may retain information for longer periods when required by law, in the context of legal proceedings, or in the pursuit of legitimate business interests.
Depending on your location, you may have several rights regarding your personal information.
Access and Portability: You can request a copy of your personal information, receive your data in a portable format, and access information about how we process your data.
Correction and Updates: You have the right to update or correct inaccurate information, complete incomplete information, and modify your preferences and settings.
Deletion and Erasure: You can request the deletion of your personal information, permanently close your account, and withdraw your consent for processing, where applicable.
Control and Objection: You may opt out of marketing communications, object to certain types of processing, and restrict how we use your information.
For any questions or concerns regarding our privacy policy or data practices, contact us at hello@nymvra.com.
What We Use: We utilize several types of cookies and tracking technologies, including essential cookies required for basic site functionality, analytics cookies that help us understand how you use our service, marketing cookies that enable personalized advertising and content, and preference cookies that remember your settings and preferences.
Your Choices: You can control cookies through your browser settings (instructions vary by browser), our cookie preference center, and opt-out tools provided by advertising networks. Please note that disabling certain cookies may impact your experience with our service.
By using our service, your information may be transferred and processed in countries outside of your country of residence.
For transfers outside your country, we take steps to ensure that data transfers comply with applicable data protection laws and regulations.
By using our services, you consent to the transfer of your information as described in this policy.
Age Restrictions: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18.
Parental Notice: If we become aware that we have collected information from a child under 18, we will delete the information immediately, notify the parent or guardian if contact information is available, and prevent the child from accessing our services.
Parental Rights: Parents can contact us at hello@nymvra.com to review the information collected from their child, request the deletion of their child's information, and opt out of further collection of their child's information.
Updates: We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or applicable laws and regulations.
Notification: When we make significant changes, we will post the updated policy on our website, update the "Last Updated" date, send you an email notification for material changes, and provide additional notice as required by law.
Your Options: If you disagree with changes to this policy, you may adjust your privacy settings, stop using our services, or contact us with questions or concerns.
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at hello@nymvra.com. We're committed to addressing your inquiries promptly and thoroughly.
This privacy policy is designed to be transparent and comprehensive. If you have questions about any section, please don't hesitate to contact us.